PERSONAL DATA / PRIVACY AND COOKIE MANAGEMENT
Privacy and Personal Data Protection Policy – Cookie Policy
The protection of your personal data is important to us.
Through this policy, we wish to inform you about the processing of your personal data (hereinafter referred to as the “Policy”) in connection with the use of our website https://www.beuchat-sports.com/fr/, which is available through several local subdomains (hereinafter referred to as the “Site”), in accordance with Articles 12, 13 and 21 of the General Data Protection Regulation (GDPR) and the applicable data protection legislation adopted thereafter. Personal data means any information relating to an identified or identifiable natural person in accordance with Article 4 of the GDPR, or, where applicable, the JPPPI, or, where applicable, the Data Protection Act (hereinafter referred to as the “Data”).
1. Data Controller
The controller of the processing of your Data within the meaning of the GDPR is:
BEUCHAT INTERNATIONAL
Simplified Joint-Stock Company with a share capital of €5,720,000
EU VAT number: FR 29309719292
Telephone number: +33 (0)4 91 09 44 60
Registered with the Marseille Trade and Companies Register under number 309 719 292
Registered office: 34 Avenue de Boisbaudran, 13015 MARSEILLE – France
Email: rgpd@beuchat-diving.com
2. Data Protection Contact
The contact details of our Data Protection Contact are as follows:
Name: Margnat Christophe
Email: rgpd@beuchat-diving.com
3. Purposes and legal bases of Data processing
We collect and process your Data in order to make our Site available and to provide you with the best possible service.
a. Visiting our Site
You may use the Site without providing any personal information.
When using our Site for purely informational purposes, we do not process any data other than the data transmitted by your browser to enable access to the Site and the information transmitted through cookies for statistical analysis of the use of the Site (see Article 6 below).
We process your Data for the technical provision of our Site and for storage purposes on the following legal bases:
- Performance of a contract or pre-contractual measures, where you consult our website to obtain information about our products, and/or
- Our legitimate interests, enabling us to ensure the technical provision of the Site. Our legitimate interest consists in providing you with an attractive, technically functional and user-friendly Site, taking all measures necessary to protect our Site against cybersecurity risks, and preventing third parties from being exposed to such risks on our website,
- Your consent, which you may withdraw at any time by sending an email to rgpd@beuchat-diving.com.
For further information, please refer to Article 6.
In any event, the retention period for the information thus collected is thirteen months from the insertion of the relevant cookie, except for functional/technical cookies, which are retained only for the strictly necessary duration for the proper functioning of the Site.
b. Contact form
You may contact us through the following means:
The Consumer Service of beuchat-sports.com can be reached:
- Online: via the “Contact us” link on www.beuchat-sports.com
- By telephone at +33 (0)4 91 09 44 60, Monday to Friday from 9 a.m. to 5 p.m.
- By post: BEUCHAT INTERNATIONAL – Consumer Service – 34 Avenue de Boisbaudran – CS60270 – 13344 Marseille Cedex 15 – France.
- By email: rgpd@beuchat-diving.com for any questions, complaints, or personal data protection rights.
For the after-sales service of beuchat-sports.com:
- By email: service@beuchat-diving.com
- Online: via the “Contact us” link on www.beuchat-sports.com
If you contact us, you will be required to provide your name, email address, telephone number, a copy of your identity document (for all matters relating to questions, complaints and personal data protection rights), and your message.
The Data is stored for the purpose of processing your request and/or answering your questions.
Your Data is retained for the period strictly necessary for the proper management of our commercial relationship and, in any event, for a maximum period of three years from your last unanswered contact, unless you request deletion and/or object in the meantime.
We do not disclose your Data to any third party without your express consent, except those listed in Article 5.
We process your Data to respond to your requests on the following legal basis:
- Our legitimate interest, consisting in providing appropriate responses to customer requests.
c. Purchase on the Site
If you wish to make a purchase (products and/or services) on our Site, you will be required to provide certain mandatory information, including your gender, last name, first name, confirmation that you are over 16 years old, postal address, telephone number, email address, password, as well as certain financial information (such as your credit card number or PayPal details) for payment and order processing.
This information is stored on our servers and/or those of our hosting provider. Financial information is stored by our payment service provider: Euro Information. Banking data stored by Euro Information is hosted on mirrored and highly secure platforms in accordance with applicable regulations. In the event that your data is transferred outside the EU, Euro Information undertakes to comply with EU data protection regulations.
Your Data is retained for the duration strictly necessary for the management of our commercial relationship and, in any event, for a maximum period of three years from your last unanswered contact, unless a longer retention period is required by law.
However, your credit card number is retained for 13 months following the debit date, or 15 months in the case of deferred debit cards, for the management of complaints. In this case, the data is archived solely for evidentiary purposes in the event of a dispute.
We do not disclose your Data to any third party without your express consent, except those listed in Article 5.
We process your Data to manage your orders on the following legal basis:
- Performance of a contract concluded when you make a purchase.
d. Newsletter subscription
You may subscribe to our newsletter by entering your email address in the relevant section.
For newsletter subscriptions, and in countries where regulations require it, we use the double opt-in method. After registering on our Site, you will receive a confirmation email. Subscription is only effective once you confirm via the activation link.
We will then regularly send you our newsletter containing information about our products.
The digital age of consent is set at 15 years. Parental consent is required for individuals under 15 years of age.
Your Data is retained for the duration strictly necessary for sending the newsletter and, in any event, for a maximum period of three years from your subscription or last unanswered contact, unless you unsubscribe by sending an email to rgpd@beuchat-diving.com or clicking the unsubscribe link included in each newsletter.
We do not disclose your Data to any third party without your express consent, except those listed in Article 5.
We process your Data on the following legal basis:
- Your consent, which you may withdraw at any time by email or by clicking the unsubscribe link.
4. Deletion
Your Data is deleted/anonymised once the purpose of the processing has ceased or no longer exists, i.e., upon expiration of the above-mentioned retention periods or upon your request for deletion.
Your Data is also deleted at the end of the retention periods unless retention is necessary or legitimate for the conclusion or performance of a contract, compliance with applicable law, or where you have given your express consent.
5. Categories of recipients
Initially, only our employees process your Data. They are bound by confidentiality and regularly trained in data protection and security.
However, we may share your Data with service providers related to the operation of our Site, within the limits permitted by law. Transfers are limited to what is strictly necessary. Service providers act as processors under our instructions, while certain recipients process Data independently.
Categories of recipients may include:
- Purchasing: service providers supporting online sales and after-sales service;
- Delivery: external logistics providers;
- Payment: fraud prevention service providers;
- Communication: marketing and profiling service providers;
- Legal: authorities or legal professionals where required by law.
6. Cookies
User consent is formalised through acceptance of the cookie banner displayed on the Site and is valid for a maximum period of 13 months, except for functional/technical cookies retained only as necessary for Site operation.
The digital age of consent is set at 15 years. Minors under 15 cannot consent without parental approval.
Users may block certain types of cookies via the cookie settings tool. However, this may affect navigation and access to certain services.
7. Links
Certain sections of the Site may contain links to third-party websites, which are governed by their own data protection policies. We are not responsible for their operation or data processing practices.
8. Data transfers
Data may be processed within the European Union and outside the EU, including Japan, the United Kingdom and the United States.
In such cases, BEUCHAT ensures appropriate safeguards, including Standard Contractual Clauses or Binding Corporate Rules.
9. Security
We implement security measures to protect your Data against unauthorised access.
Financial information is stored on secure systems in compliance with PCI DSS standards.
However, no data transmission over the Internet is 100% secure.
10. Rights of data subjects
You have the right of access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent at any time. These rights may be exercised by contacting rgpd@beuchat-diving.com.
11. Right to lodge a complaint with a supervisory authority
You may lodge a complaint with the competent supervisory authority, including CNIL (France), AEPD (Spain), Garante (Italy), BfDI (Germany), ICO (UK), PPC (Japan), among others.
12. Amendments and updates
By using the Site, you acknowledge having read this Policy. This Policy reflects BEUCHAT’s current practices and may be amended or updated at any time.